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SRNTS

Course Overview

Seamlessly unify your enterprise data with Dual Write, the real‑time integration framework that connects Dynamics 365 Finance & Operations (F&O) with Dynamics 365 Customer Engagement (CE). This training takes you on a complete journey into configuring, customizing, and extending Dual Write to deliver synchronized experiences across sales, service, finance, and supply chain. You’ll learn how to design entity mappings, ensure data consistency, and extend integrations with the Power Platform to build apps, automate workflows, and unlock insights from unified data. Through immersive hands‑on labs and real‑world scenarios, you’ll master how to create a single source of truth that empowers organizations to accelerate growth, enhance customer experiences, and drive digital transformation.

 Audience

  • Power Platform developers ready to extend apps and automation with synchronized enterprise data.

  • IT professionals and solution architects modernizing systems with real‑time integrations.

  • Business analysts and consultants seeking to unify customer engagement and financial operations.

  • Enterprise project managers looking to streamline delivery with connected data and processes.

  • Dynamics 365 CE and F&O users who want to maximize efficiency through integrated experiences.

 Pre‑requisites

  • Basic familiarity with Dynamics 365 CE and Finance & Operations.

  • Understanding of Power Platform fundamentals (Power Apps, Power Automate, Dataverse).

  • Foundational knowledge of cloud computing and Azure services (recommended).

  • Access to a Dynamics 365 environment with Dual Write enabled for hands‑on practice.

  • A growth mindset and enthusiasm to explore enterprise‑scale integration.


Key Benefits

    • Unified Data Experience: Achieve real‑time synchronization between CE and F&O for a single source of truth.

    • Hands‑On Mastery: Learn to configure, customize, and troubleshoot Dual Write mappings.

    • Career Acceleration: Acquire highly sought‑after skills in enterprise integration and digital transformation.

    • Module 1: Foundations of Dual Write

    • Deep dive into Dual Write architecture and its role in enterprise integration

    • Understanding the synergy between Dataverse and Dynamics 365 Finance & Operations (F&O)

    • Key scenarios for real‑time, bi‑directional data synchronization

    • Licensing requirements and environment readiness essentials

    Module 2: Environment Setup & Configuration

    • Provisioning and preparing Dataverse and F&O environments

    • Enabling Dual Write through Lifecycle Services (LCS)

    • Configuring security roles and permissions for safe collaboration

    • Initial synchronization setup with validation techniques

    Module 3: Entity Mapping & Data Flow

    • Exploring standard entity maps (Accounts, Contacts, Products, Orders)

    • Designing custom entity mapping strategies for business‑specific needs

    • Managing one‑to‑one and one‑to‑many relationships effectively

    • Visualizing data flows and troubleshooting synchronization challenges

    Module 4: Advanced Scenarios

    • Leveraging Dual Write with Customer Engagement apps (Sales, Marketing, Customer Service)

    • Extending integrations with Power Apps and Power Automate

    • Managing reference data synchronization (Currencies, Units, Tax setups)

    • Handling large datasets with performance optimization strategies

    Module 5: Error Handling & Troubleshooting

    • Identifying and resolving common synchronization errors

    • Using monitoring tools (Dual Write admin console, Dataverse monitoring)

    • Implementing rollback strategies and ensuring data consistency

    • Best practices for logging, auditing, and compliance

    Module 6: Customization & Extensibility

    • Extending Dual Write maps with custom fields and logic

    • Using Power Platform connectors for hybrid integration scenarios

    • Incorporating plug‑ins and Azure Functions for advanced business logic

    • Governance, compliance, and enterprise readiness considerations

    Module 7: Hands‑On Labs & Case Studies

    • End‑to‑end setup of Dual Write between Dataverse and F&O

    • Real‑world scenarios: Customer onboarding, Order‑to‑Cash, Product lifecycle management

    • Group exercises, collaborative problem‑solving, and Q&A sessions


    Enrollment Form

    If you have no pending queries and feel confident after completing the trainer assessment session and reviewing earlier batch recordings, please proceed by filling out the form below to officially enroll in the SRNTS Training Program.

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    💬 Need Assistance?

    If you have any questions about the training program or the enrollment process, our support team is here to help. You can reach us through the following channels:

    • 📱 WhatsApp Chat – Quick and convenient messaging support

    • 📞 Direct Call – Speak with our team instantly

    • 📧 Email Support – Get detailed assistance via mail