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SRNTS

 Course Overview

This training provides a comprehensive introduction to Microsoft Copilot Agents, enabling participants to build intelligent AI-powered agents that can automate tasks, answer questions, interact with business data, and execute actions across Microsoft ecosystems. The course covers agent design, conversational experiences, knowledge sources, generative AI capabilities, integrations, security, governance, and real-world enterprise use cases.

Audience

This program is designed for:

  • Power Platform Developers
  • Business Analysts
  • Functional Consultants
  • Dynamics 365 Consultants
  • Solution Architects
  • IT Professionals
  • AI and Automation Enthusiasts

Pre‑requisites

To maximize learning outcomes, participants should have:

  • Basic understanding of Microsoft Power Platform
  • Familiarity with business processes and workflows
  • Basic knowledge of Dataverse and Dynamics 365 is beneficial
  • Understanding of AI concepts is helpful but not mandatory
  • No programming experience required

 Key Benefits

  • Understand Microsoft Copilot Agent architecture and capabilities
  • Build intelligent AI agents with low-code tools
  • Create conversational experiences using generative AI
  • Connect agents to enterprise data sources and business applications
  • Automate business processes and user interactions
  • Integrate with Power Platform, Dynamics 365, Microsoft 365, and external systems
  • Implement security, governance, and responsible AI practices
  • Gain hands-on experience through real-world use cases and projects
  • Improve productivity and operational efficiency with AI-driven automation
  • Prepare for emerging AI and Copilot-related opportunities in the Microsoft ecosystem 

Copilot Agent (Microsoft Copilot Studio) – 15 Hours Training Curriculum

Module 1: Introduction to Copilot Agents (2 Hrs)

  • Introduction to Microsoft Copilot Studio
  • Overview of AI-Powered Agents
  • Copilot Agent Architecture
  • Business Use Cases and Benefits
  • Components of a Copilot Agent

Module 2: Getting Started with Copilot Studio (2 Hrs)

  • Copilot Studio Interface and Navigation
  • Creating and Configuring Agents
  • Topics and Triggers
  • Testing and Publishing Agents
  • Agent Lifecycle Management

Module 3: Conversation Design & Generative AI (3 Hrs)

  • Conversation Flow Design
  • Topics, Variables, and Entities
  • Generative AI Capabilities
  • Generative Answers
  • Prompt Engineering Best Practices

Module 4: Knowledge Sources & Data Integration (2 Hrs)

  • Using Websites as Knowledge Sources
  • SharePoint and Document Integration
  • Dataverse Integration
  • External Data Sources
  • Knowledge Management Best Practices

Module 5: Power Automate & Action Integration (2 Hrs)

  • Calling Power Automate Flows
  • Triggering Business Processes
  • Action-Based Conversations
  • Approval and Notification Scenarios
  • End-to-End Automation Integration

Module 6: Advanced Agent Development (2 Hrs)

  • Multi-Topic Conversations
  • Context Management
  • Variables and Session Handling
  • Custom Actions and API Integration
  • Agent Optimization Techniques

Module 7: Security, Governance & Analytics (1 Hr)

  • Authentication and Authorization
  • Security Roles and Permissions
  • Agent Monitoring and Analytics
  • Governance and Compliance Best Practices

 Project (1 Hr)

  • Build and deploy an enterprise Copilot Agent that integrates with Dataverse, Power Automate, SharePoint, and external APIs to provide intelligent conversational experiences and automate business processes.

Total Duration: 15 Hours

Training Includes: Theory, Live Demonstrations, Hands-on Labs, Prompt Engineering Exercises, Dataverse and Power Automate Integration Scenarios, Real-World Business Use Cases, and End-to-End Copilot Agent Development Project.

Enrollment Form

If you have no pending queries and feel confident after completing the trainer assessment session and reviewing earlier batch recordings, please proceed by filling out the form below to officially enroll in the SRNTS Training Program.

  • Are you interested to receive training related update over Whatspp & Gmail *

💬 Need Assistance?

If you have any questions about the training program or the enrollment process, our support team is here to help. You can reach us through the following channels:

  • 📱 WhatsApp Chat – Quick and convenient messaging support

  • 📞 Direct Call – Speak with our team instantly

  • 📧 Email Support – Get detailed assistance via mail